Terms of Use

Last updated: March 1, 2026

Welcome to twcnclaser.com (the “Website”), operated by TengWen Laser (“we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use this Website.

1. Website Operator

This Website is operated by:

TengWen Laser
Website: https://twcnclaser.com
Email: sales@tengwenlaser.com
Phone: +86 13705440373
Address: Energy Industrial Park, No. 5577 Industry North Road, Jinan, China

2. Use of This Website

You may use this Website for lawful business and informational purposes only. You agree not to:

  • use the Website in any way that violates applicable laws or regulations
  • attempt to gain unauthorized access to the Website, server, or related systems
  • interfere with the Website’s operation, security, or performance
  • submit false, misleading, or fraudulent information through forms or inquiries
  • copy, reproduce, distribute, or exploit Website content without our written permission

3. Product and Service Information

This Website provides general information about our laser cutting machines, applications, industries, support services, and related equipment.

All product descriptions, configurations, specifications, images, application examples, and service information are for general reference only and may be updated or changed without notice.

Nothing on this Website constitutes a binding offer, formal quotation, or contractual commitment unless confirmed by us in writing.

4. Quotations, Orders, and Commercial Terms

Any quotation, recommendation, configuration suggestion, delivery estimate, or service statement provided through this Website is for general reference unless confirmed in a formal quotation, sales agreement, or written communication.

Final commercial terms, including machine configuration, price, payment terms, delivery scope, delivery schedule, warranty coverage, and after-sales support, are subject to the applicable quotation, contract, and agreed order terms.

5. Technical and Application Content

Technical information, application suggestions, cutting references, FAQs, and other guidance published on this Website are intended to provide general information only.

Actual machine performance may vary depending on material type, thickness, configuration, operating environment, maintenance, operator experience, and other production conditions.

Customers should confirm technical suitability, performance expectations, and configuration requirements with our team before making a purchasing decision.

6. Intellectual Property

All content on this Website, including but not limited to text, page layout, graphics, logos, icons, images, downloads, and other materials, is owned by or licensed to TengWen Laser unless otherwise stated.

You may not copy, modify, publish, distribute, transmit, display, reproduce, or create derivative works from Website content without our prior written consent.

7. Third-Party Links

This Website may contain links to third-party websites, platforms, or services for convenience and information purposes.

We do not control and are not responsible for the content, policies, or practices of any third-party website. Accessing third-party links is at your own discretion and risk.

8. No Warranty

This Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • the Website will always be available, uninterrupted, or error-free
  • the Website content is always complete, current, or free from inaccuracies
  • the Website will be free from viruses, malicious code, or harmful components

To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the Website and its content.

9. Limitation of Liability

To the extent permitted by applicable law, TengWen Laser shall not be liable for any direct, indirect, incidental, consequential, special, or business-related loss arising from or related to:

  • use of or inability to use the Website
  • reliance on Website content
  • errors or omissions in Website information
  • interruption, delay, or Website unavailability
  • third-party links or external services

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. User Submissions

If you submit an inquiry, quotation request, service request, distributor application, or any other information through this Website, you agree that:

  • the information you provide is accurate and lawful
  • you have the right to provide that information
  • we may use the submitted information to respond to your request, provide support, and conduct related business communication

Your use of forms and submission of personal information is also governed by our Privacy Policy.

11. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

We may revise these Terms of Use from time to time without prior notice.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted means you accept the revised Terms.

13. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the applicable laws governing the operation of our business, unless otherwise required by mandatory local law.

14. Contact Us

If you have any questions about these Terms of Use, please contact us:

TengWen Laser
Website: https://twcnclaser.com
Email: sales@tengwenlaser.com
Phone: +86 13705440373
Address: Energy Industrial Park, No. 5577 Industry North Road, Jinan, China